Miranda Jones discusses AI in banking
As financial institutions continue to explore the potential of artificial intelligence (AI), it's essential to prioritize responsible AI development and deployment. Recently, Emprise Senior Vice President of Data and AI Strategy, Miranda Jones, joined Matthew DeMello, Editorial Director at Emerj AI Research, on the AI in Business podcast to discuss the importance of creating safe environments for employees to experiment with AI tools, addressing the realities of “hallucinations” in AI output, and the need for subject matter experts to critically challenge AI-driven results.
The conversation between Miranda and Matt highlights the complexities of AI adoption in regulated industries, where data accuracy and security are paramount. The two discuss the concept of "foundation models" versus tailored solutions for specific problems, and how Emprise Bank is leveraging expertise to create targeted AI solutions that meet the unique needs of bank customers. Also discussed is Emprise’s approach to responsible AI and how they’re working to bridge the gap between employee understanding and effective AI deployment.
Emprise Bank has a long history of embracing innovation and staying at the forefront of banking technology, including AI. Check out the podcast episode link below.